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Protection from Aviva – Aviva Care

  • Helen Connor O'Neill
  • Aug 22, 2023
  • 3 min read

Updated: Dec 6, 2023


Yellow Aviva Care balloons

Protection from Aviva means much more than simply financial protection. Aviva Care powered by Teladoc Health, gives you four health & wellbeing services which offer total protection for you and your family free of charge with any of our protection policies.

When your defences are down – our Digital GPs give you an online diagnosis at home or away, and can even provide prescriptions.

If you need the support of a whole team behind you, you can get a diagnosis reviewed by one of 50,000 medical experts from across the globe with Best Doctors.

And because mental health is just as important as your physical health, we also have a team of psychologists on hand to offer confidential support.


Digital GP

What is Digital GP?


It’s not always convenient to get to the doctors’ surgery or to get an appointment that suits you. With Aviva Digi GP you can get an online appointment with a doctor without having to go for a face-to-face appointment. The Aviva Care digital GP service is a private doctor service offering you and your immediate family access to advice and guidance for non-emergency cases.

Whether you’re at home or on holiday, it gives you the peace of mind of being able to speak to an experienced doctor to discuss any health concerns you may have Monday to Friday from 8am to 8pm, and on weekends from 9am to 12 noon.


What are the benefits of Digital GP?


  • Digital GP is easy to use from the comfort of your own home

  • It provides quick access to an experienced GP

  • Can be used at home or when you’re away

  • Prescriptions can be sent to your local pharmacy


Best Doctors Second Medical Opinion


What is Best Doctors?


If you or a member of your family became ill or had an accident, it would be very reassuring to know that you had the correct diagnosis with an appropriate treatment plan in place. With the Best Doctors service, you can get a second medical opinion from a world leading expert so you can double check your diagnosis, perhaps investigate alternatives, and get additional treatment options for any condition which may affect your quality of life.

You get access to 50,000 world-renowned specialists with 450 specialities and sub specialities who will work in tandem with your own doctors and consultants to advise you. It can also be used for pre existing conditions diagnosed prior to taking out your cover with Aviva.


What are the benefits of best doctors?


  • With best doctors you can double-check a diagnosis or the treatment proposed with a world leading expert.

  • Investigate if there are any alternative treatments available elsewhere.

  • Get a review your options if your symptoms haven’t been improving.

  • Best Doctors can be used if you’re worried about a parent, partner or child.

When you have an important decision to make about your health, or the health of your family members, you may have some questions such as:

  • Have I had the correct diagnosis?

  • Is my medication right for my condition?

  • Might surgery be my best option?

  • What is the best treatment for my condition?

Best Doctors provides access to some of the best minds in medicine to help you get the right answers about your medical condition and treatment which enables you to make good medical decisions.


Who Can Benefit from Best Doctors?

  • You

  • Your Spouse / Partner

  • Your Children

  • Your Parents


Which policies include Best Doctors?

  1. Mortgage Protection

  2. Income Protection

  3. Life Assurance

  4. Specified Illness

  5. Pension Term Protection


Family Care Mental Health Support


Managing your mental health is just as important as your physical health. When life brings new and unexpected changes, it’s perfectly normal to feel anxious, stressed or low. Whatever the issue, you’re not alone. Our professional team of Psychologists are here to help. Family Care gives you access to a wide variety of specialised forms of therapy, including counselling and Cognitive Behavioural Therapy (CBT)



What are the benefits of Family Care Mental Health Support?

  • This service is completely confidential

  • The mental health professionals can help you develop coping and behavioural skills

  • The Psychologists are registered with the Irish Psychological Society.


Bereavement Support


Losing a loved one is never easy. However, there’s help on hand with Aviva through bereavement counselling. When you or your spouse/ partner need someone to talk to, our team of counsellors and psychologists are just a phone call away.



What are the benefits of Aviva Bereavement Support?


  • It’s completely confidential

  • It’s easy to access

  • They can help you develop coping strategies.

  • All of the Psychologists are registered with the Irish Psychological Society

Remember Aviva are the only insurer offering Best Doctors.

If you have any queries, please get in touch

01 5138710




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